If you accidentally bought a ticket with the wrong discount, you can exchange it at our sales point no. 6 no later than 1 hour before the bus departure for a domestic public regular transport route and no later than 2 hours before the bus departure for an international regular transport route for the same departure, in which case you only change the discount parameters.
If you come to the AKS ticket office, you return the ticket in accordance with Article 4.1 of the General Terms and Conditions for Online Ticket Sales of Autobusni kolodvor Split d.o.o., which refer to Article 23 of the General Terms and Conditions for Performing Station Activities.
The general conditions are fully published on the AKS website and you can view them here!
On the website www.ak-split.hr, users can buy tickets for scheduled passenger transport online. With each purchase online, the user agrees to the General Terms and Conditions of Ticket Sales Online, the General Terms and Conditions of Performing Station Activities of the Split Bus Terminal, and the General Terms and Conditions of Transport for the Selected Carrier.
A user who has purchased a ticket online at www.ak-split.hr and has received it by email is required to print it out and can use it to board the bus. A user who has purchased a ticket online at www.ak-split.hr if, when selecting the ticket type, it is indicated that the ticket must be collected at the station ticket office is required to collect it at the Branch ticket office with a purchase confirmation and transaction number. If the ticket is sent to the user via email, it cannot be collected at the ticket office.
In the case of return tickets, the user is required to book a return trip in accordance with the General Terms and Conditions of Transportation of the selected carrier.
When purchasing a ticket for a destination that includes crossing one or more borders, the user is required to have a valid travel document.
Mastercard, Maestro and Visa cards of all issuing banks.
A maximum of 4 tickets can be purchased during one transaction.
Request information about seat reservations for a return ticket purchased in Spit when you buy the ticket if you buy it at the ticket office, or if you bought the ticket online, ask our employee for this information when picking up the ticket.
In this case, please wait 60 minutes. If you do not receive a message to your email address within that time period, please contact us at [email protected] to verify the transaction.